International Shipping

International Shipping

We ship our formulations world-wide through established carriers: Postal Service, FedEx, UPS, DHL, consolidators and others. Patients/recipients are encouraged to check with their national customs services the rules of importation of our formulations BEFORE ordering.

We ship only for our patients’ own use.  We do not ship for re-sale.

Our formulations are classified as nutritional supplements and consist ONLY of whole food extracts.  They do not contain illegal drugs, mind-altering drugs, stimulants, prescription drugs.  They are manufactured in the United States under FDA supervision and meet or exceed Good Manufacturing Practices (GMP) specific to this kind of products.

*** ENHCENTER, LLC./WORLD-WIDE NATUROPATHIC HEALTH SERVICE (WWNHS) DISCLAIMS ANY RESPONSIBILITY FOR HANDLING AND DELIVERY OF SHIPMENTS IN THE DESTINATION COUNTRY, INCLUDING, BUT NOT LIMITED TO, ARBITRARY CUSTOMS INTERPRETATION OF THE CONTENT. SHIPMENTS THAT ENTERED THE DESTINATION COUNTRY ARE CONSIDERED DELIVERED. WWNHS DOES NOT ACCEPT RETURNS AND DOES NOT REFUND PAYMENTS FOR UNDELIVERED SHIPMENTS ONCE THEY ENTERED THE DESTINATION COUNTRY. ***

All formulations are shipped in clear vacuum bags with labels clearly stating name of every formulation, suggested daily intake, catalog number (if applies), number of units (tablets, capsules, ml, oz,…) and name of the recipient, account number (if applies) and expiration date (if applies) in an alphanumeric and a bar-code format.  At the end, the content and the integrity of packaging is attested by QC seal showing the word “Approved” and the inspector’s ID number.  At the bottom of the label there is a name of a doctor, contact telephone number, email address and the website.  The last line on the label has a statement “Whole food extracts nutritional supplements made in USA per FDA/GMP requirements.”

 

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On the picture above, there is an example of a vacuum-packaged formulation “Cholex II”, catalog number K2475, and the number of tablets preceded by # sign (in this case #90).  At the top there is a name of the patient. account number and the expiration date in alphanumeric and bar code form.  At the bottom of the label there is a name of a doctor, contact telephone number, email address and the website.  The last line reads “Whole food extracts nutritional supplements made in USA per FDA/GMP requirements.”

Recipients are encouraged to forward link to this web page to the customs authorities when in doubt, print this page and note at the bottom the date, the name of the customs inspector rendering the opinion, and the telephone number and keep it for their record.

It is our experience that customs inspectors frequently differ in their opinions and having a written record comes handy while disputing the shipment.


 

Customs Service Call Record:

Questions to ask:

Note:  Do not become talkative.  Just ask those questions, do not explain anything.  If asked additional questions, answer them briefly and TRUTHFULLY

1.  I want to import natural nutritional supplements for my OWN USE/my immediate family use.  Are there any restrictions?

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2.  How much may I import? (usually three-month worth)

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3.  Are there customs dues on supplements and if so, how much?

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Telephone number: _________________________________

Inspector’s name: ______________________________________________

Inspector’s number: _____________________________________________

Inspector’s Rank/Position: ______________________________________________

Office location: _______________________________________________________

Date: ____________________  Time:_____________________________